Amazing experience and very thorough. Was pleased with their attention to detail and I got the sense they really care for the people who walk through the door.
- David V.
Follow up: they called back and apologized. Had some new staffing and made the problems right.
The make it very difficult to talk to anyone. I’ve been hung up on 3 times in 5 phone calls. When you call back after getting hung up on, you end up having to leave a message and they never called after I left 2 messages. After one of my phone calls, she said she would call me back and never did.
- Heather w.
Marlena in Kent provided phenomenal customer service—she’s incredible at her job! She was super clear about eye exam options, pricing, and the benefits I’d receive from each. It was the most warm customer service experience I’ve had in a long time, and I’m excited to come back to such a welcoming vision care center!
- Alexis K.
Had a wonderful experience here. Everyone is super nice and caring. Would highly recommend!
- Nikki M.
Great service all around! Nice establishment with helpful employees.
- Jeff C.
Amazing and friendly staff.
- Shawn s.
Wow! Amazing reception with rapid results! Walked in asked for an Appt and got lucky that Marissa helped me! Can’t wait to get my exam and see this super custome focused trend! Thank you Marissa!🙏🙏🙏
- Faraz D.
