Clearvue is hands down the best optical office that I’ve been to! The whole experience has been extremely easy! From checking in to the front office, to my comprehensive exam and down to picking out frames. Safida made the process of looking for glasses so much fun! She is personable, knowledgeable, and she was so honest with what looks good and what didn’t look good (which I appreciate)! I’m definitely recommending this office to everyone I know!
- Jennifer M.
I had the best experience with Safida. Shes so informative and helpful. She picked out my first pair for prescription glasses and it couldn’t have been a better experience! Definitely will be referring my friends and family to her!
- Halymah A.
I had an appointment with Dr. Abercrombie, and it was great. She is very thorough and friendly! I felt like I learned more about my prescription than I had previously. Plus my tech Kimberly and the front desk did a great job. Highly recommend!
- Stephen M.
Been going here for many years. Consistently good service. Courteous and professional. Good selection of frames
- John M.
Edit 2: Communication is key! So happy I spoke up. They have made every effort to make me happy and I’m satisfied. Can’t always get it right the first time but that’s OK! I am leaving the review up, but mainly for posterity.
My initial appointment with the doctor went well enough. Picking glasses was fine, a bit rushed, but understandable.
Where they earned my one star was during the glasses pickup appointment. I wasn’t listened to when expressing concerns about how distorted my vision was, instead was told to come back in a week (no appointment offered or scheduled of course). I also wasn’t given a chance to test the fit of my new glasses more than a quick head shake. Come to find out after maybe a minute of wear, they’re too tight on one side. At least Michelle let me know there was piece of chocolate in my bag!
I’m not normally one to care about this kind of thing, but why did I have to make an appointment for something that clearly was just a formality? There were no last minute adjustments, no follow up appointment scheduled, nothing. I could have just as easily received that level of service from my mailbox. Going to wait my week, get the glasses adjusted, then never ever go back again. Yikes!
Edit: Brian called me to check in. Not sure if it was because of the review, or just protocol. Regardless he listened to my concerns and has set up a time to work with me and my glasses. I feel more valued as a customer, and have updated my rating to reflect that.
- Kyle W.
My mother has been going to this eye care center for a number of years and recommends it to myself and my sister. After going with her to her appointment, I would shop here for glasses as well.
- Reuben K.
I was having multiple issues with my eyesight, and Dr. Alaxandra Gelt was so thorough in going over, and addressing all of my issues. I have never felt so completely cared for by an eye doctor before. She is tops of her field.
It’s really a true blessing, and relief!!
Next I was helped by Oona the optometrist, and we went over all my needs, as far as creating several pairs of glasses!…another great experience!
She was so kind, knowledgeable, and
fun, helpful, and really listened, and worked with me, and by budget, to find the perfect solution!!
This is your one stop shop for all your eye care needs! Every staff member I encountered was awesome!!!
Thanks again!!
10 out of 10!!!
- denise h.
